Shipping Policy

Due to the impact of Covid-19 and tight supplies, shipping might be delayed. We appreciate your patience and understanding. Please feel free to contact us if you have any questions or concerns.


1. SHIPPING TIME


Handling Time: 3-4 business days


Transit Time: For USA, we offer free shipping (some of our products cannot deliver to the states). Most of goods are shipped from Maryland. The referenced transit time is 2-5 business days. 


Note: Affected by Covid-19, there will be some delay on the delivery.


2. COUNTRIES/REGIONS


*For the countries or regions we can deliver to:


Online store: The United States, US outlying islands, the United Kingdom (specific models)


Amazon shops: The United States, US outlying islands, Canada, Japan, the United Kingdom, Germany, France,  Italy,  Spain, Poland, Romania,  Netherlands, Belgium,  Czech Republic (Czechia), Greece, Portugal, Sweden, Hungary, Austria, Bulgaria, Denmark, Finland, Slovakia,  Ireland, Croatia,  Lithuania, Slovenia, Latvia, Estonia, Cyprus, Luxembourg,  Malta


*For the other countries or regions we can't deliver to:


Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, British Indian Ocean Territory, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Chile, Colombia, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Cuba, Curaçao, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India, Iran, Iraq, Jamaica, Kenya, Kiribati, Lesotho, Liberia, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Mexico, Montserrat, Mozambique, Namibia, Nauru, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Russia, Rwanda, Samoa, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Georgia & South Sandwich Islands, Spain, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Suriname, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Turks & Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis & Futuna, Zambia, Zimbabwe.


3. DELIVERY NOTES


Courier companies we use:


We are committed to improving our service and our customers' shopping experience. Our courier companies include USPS/Amazon/UPS/PRIORITY MAIL/TNT/DHL/FedEx, kindly let us know your preferred carrier if you have any requirements.


We use different methods of delivery because such an application of different methods suitable for different countries and regions is able to make the time of transport as shortest as possible, and also assures the safety and convenience of the transport. After the goods are delivered, we will send the tracking number to you through your E-mail.


Delivery assured! If your goods are lost during shipping, we will contact the courier and deliver your parcels again.


Cautions:


  1. If you provide us with a false address, we are not responsible for redelivering the goods for free.
  2. Countries or regions that cannot be mailed if you cannot place orders.
  3. As the retail price doesn't include taxes, VAT or other hidden charges from customers' local customs regulations, please kindly note you may be required to pay for import duties by your local customs, it's on your charge, but we are here for you if you need any help! We will try our best to help you solve the VAT problem, please do not give the parcel up during customs clearance, we will not bear the customs clearance fee if customers did not cooperate.


Is this page helpful? If there are any further questions, please feel free to contact us. 

Name*:

Phone:

Email*:

Message: