Checkout Related FAQ

1. How do I palce an order?

  • Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order;

  • We’ll prepare your order and let you know when it's on its way!

2. What type of payments do you accept?

We accept Visa, Mastercard as well as Paypal.

3. How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

 Shipping Related FAQ

1. How long will it take to ship my order?

  • Orders typically ship within 2 to 5 business days;

  • For USA, we offer free shipping. The referenced transit time is 2-6 business days. 

Note: Affected by Covid-19, there will be some delay on the delivery.

2. My tracking number isn't working?

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.